Mercury Energy

Had a phone call from Mercury Energy last night. The rep started the sales pitch and I explained to them that I don’t decide who to buy my power off as the Apartment body corporate has a bulk deal. She brushed this off and continued with her pitch.

I repeated *four* times that I don’t get to decide my power supplier, yet the rep still insists on finishing her marketing spiel and telling me how they are opening their promotion up to Wellington, and can do an 18% discount etc. It was almost surreal.

This is not a very good way to improve brand reputation Mercury Energy. Can I suggest you tell your telemarketers than when someone says they have no ability to decide their power supplier, they don’t insist on carrying on.