Margaret McHugh on the attack

Not only is Margaret McHugh unapologetic for her e-mails to customers, she has lodged 242 complaints with companies whose staff e-mailed her in response to the viral e-mail.

This fits the earlier patten of being a bully – she threatens what are obviously junior staff with going to their boss merely because they had the temerity to query her.

Not that people should have e-mailed her directly from a work address. That is unwise.